Terms of Service for Pro-MTC

1. Overview

Pro-MTC ("we," "our," or "us") provides residential trash can cleaning services to homeowners in Southern Utah. These Terms apply to all users of our website, services, and communications.

If you do not agree to these Terms, please do not use our website or services.

2. Service Terms

• Our cleaning services are scheduled on a recurring basis (monthly, quarterly, or semi-annual), depending on the plan you choose.
• By signing up, you authorize us to access your property (e.g., driveway or curb) to clean your bins on the scheduled date.
• Your bins must be empty and accessible on service day. If we are unable to perform the service due to blocked access or full cans, it may be skipped or rescheduled at our discretion.
• We may adjust service days due to weather, holidays, or other operational reasons — and we'll notify you in advance.

3. Billing & Payments

• Payment is due at the time of booking or on a recurring schedule depending on your plan.
• We accept major credit/debit cards through secure payment providers.
• Subscriptions auto-renew unless canceled prior to the next billing cycle.
• If payment fails or is declined, we may pause your service until the issue is resolved.

4. Cancellations & Refunds

• You can cancel anytime by contacting us via phone or email.
• We do not offer refunds for completed services or partial billing periods.
• In cases of long-term absences (e.g., extended travel), we may pause your account upon request.

5. User Conduct

When using our website or services, you agree to:

• Provide accurate information when booking
• Not misuse, disrupt, or attempt to damage our systems, website, or personnel
• Use our services only for personal, residential use (not commercial or resale purposes)

6. Service Guarantee & Limitations

We strive to leave every trash can sanitized, odor-free, and spotless.

However, we are not responsible for:

• Pre-existing damage to your bins
• Insect infestations or hazardous materials left inside
• Missed services due to blocked access or full cans

If you're not satisfied with your service, please contact us within 24 hours, and we'll make it right.

7. Website Use

The content on our website (text, images, branding, etc.) is the property of Pro-MTC and may not be copied or reused without permission.

We do our best to ensure accuracy, but we make no guarantees that all website content is error-free or always up to date.

8. Limitation of Liability

To the fullest extent permitted by law, Pro-MTC is not liable for any indirect, incidental, or consequential damages arising from use of our services or website.

9. Changes to These Terms

We may update these Terms of Service at any time. The latest version will always be posted on our website with the "Effective Date" noted above. Continued use of our services after any updates means you accept the changes.

10. Contact Us

If you have any questions about these Terms, please reach out: